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Pre-Orders / Special Orders

Teddy Bear Treasures is a Premier Teddy Bear & Plush Toy Shop that stocks items from quality International and Australian brands.

As is normal practice in our market of premium and limited edition products, we may display items and advertise them for sale, that are new, in short supply or yet to be released by the manufacturer.

Where this is the case we will show them as available for pre-order/special-order and note on the listing the estimated wait time.

 If you wish to place a pre-order/special order please read these terms carefully as by placing your pre-order/special order you accept them in full.


All Orders that contain any item that is a Pre-Order / Special Order will display the note below:

  • Please be aware this Order contains Preorders
  • In the product listing on the site, we have detailed the anticipated delivery time frame of the Preorder items.
  • Please check, and if this is not within your expectations you may within 3 days of order placement email us and request cancellation and refund of the Preorder items.
  • The cancellation and refund offer does not apply to any items that have been processed/supplied.
  • After 3 days All Preorders are final and will be shipped to you once they become available.

Pre-Orders & Special Orders are NOT cancelable after the 3 Day cooling off period as Teddy Bear Treasures only obtains the items when especially requested by a customer.



You may choose to pay for your Pre-Order/Special Order by Direct Deposit, Credit Card or Paypal.

Lay-by is available to Club Members of good standing, with the Pre/Special order being secured by a 30% Deposit,

Please note that Members Discount Codes and other Promotional codes only apply to pre/special orders that are paid in full at time of placement.

Pre-Order / Special Order Items over $180 are freight free within Australia.

If you would like your Pre / Special Order over $180 sent by express post, please contact us, using our customer service email address and we will arrange a quotation for you.